Customer Service : UK Open College, Open the door of opportunity

Customer Service

Customer service is often seen as an activity, performance measurement and a philosophy. That is why, generally speaking, one single definition of customer service does not exist.

"Customer service is the ability to provide a service or product in the way that it has been promised"

"Customer service is about treating others as you would like to be treated yourself"

Browse through our Customer Services courses listed below for full details, if you still have questions please feel free to call free on 0800 0131030 or use the Live Chat facility for an instant response

Displaying 1 to 6 (of 6 products)

Product Image	Product-	Price
	Call Centre Operations The Certificate in Call Centre Operations has been designed for individuals with roles and responsibilities in a customer enquiry and customer...	£292.64 ... more info
	Communication Techniques There must be many people who found conventional English language classes at school difficult and who have now taken jobs where face-to-face...	£224.12 ... more info
	Customer Care This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not...	£126.26 ... more info
	Customer Service on the Telephone The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better customer care...	£126.26 ... more info
	Mystery shopper Mystery Shopping is one of the best-kept, yet entirely open, secrets of our generation. Whenever you go to a shop, hotel, restaurant, petrol...	£165.40 ... more info
	Reception Skills ASET Level 1 The aim of this course is to provide reception staff with an understanding of the requirements and duties performed in reception, and the ability to...	£126.26 ... more info