| This course deals with the effective management of staff and the structures needed within the workplace to ensure a good relationship is fostered between managers and their staff. | | - Areas covered include: working relationships, disciplinary and grievance procedures, counselling colleages, dealing with conflict, providing a safe working environment and evaluating working relationships.
- Case studies and theory are in the context of care, giving Care Managers the knowledge they need to successfully manage their team
| What skills are needed to enrol onto this course?
| Ideal for anyone working in a supervisory or management role or anyone hoping to progress into a similar position | | | How long will this course take to complete?
Completion time will vary dependant on effort & previous experience. Overall hours Approx 150. Is their a time limit for completion? Absolutely not.! Take as long as necessary. Every student is different. What exactly is included in the cost of my course? You will receive: - Official course manual with enclosed assignments
- A4 Ring binder
- Paper
- Envelopes
- Pen & pencil
- Ruler
- Unlimited email support Monday-Friday (11am- 9pm).
This course comes complete in a college bag for easy transportation. Do I need any additional materials? No. All materials are provided. Do I have to sit an exam? No. Certification is issued based on course work alone. If you complete all the coursework to the required standard you will be awarded the UK Open College Care Worker Team Leadership Diploma. Are their any additional costs? No. the price you see is the price you pay. What is the course syllabus? Module 1: Principles and policy - Data Protection
- Health and Safety Legislation
- Equal opportunities legislation and its relationship to work, training and development
- Disciplinary and grievance procedures
Module 2: Tools and techniques - Communication styles
- Managing Conflict
- Maintaining Confidentiality
- Analysing Training Requirements
- Supporting Individuals
- Obstacles to team based learning and strategies to overcome them
- Effective leadership styles and positive role modelling
- Joint working arrangements
Module 3: Achieving best practice - Use of supervision
- Use of appraisal
- Making presentations
- Team briefings
- Team building activities
- Involvement and motivation of team members
What are the career opportunities and salary potential when working in this field? When giving our students careers advice, we like to leave it to the experts. Visit www.s1jobs.com and see for yourself. You will find thousands of national employment opportunities at your fingertips, giving you relevant and up to date information. By visiting them you will get the real facts. There is also the opportunity to work on a self employed basis and offer a service to companies. Can you send me this info in the post? Unfortunately not, we list all our course details online including fees, duration and syllabus. By doing this we are able to keep our fees to a minimum. Please contact us if you have further questions.
Can I pay the course fees in installments? Yes no problem at all. Take a look at the payment method page in the top right hand corner for further details. Payment plans can only be arranged by calling FREE on 0800 0131030. All payment plans incur a £15.00 admin charge.
What if I receive my course and it’s not suitable? We offer a seven day money back guarantee on this course. If for any reason you are not happy please return it to our office within seven days of receipt and we will refund your money. Please be aware all courses require a signature upon receipt. The seven day period starts from the date it is signed for. No refunds are given after seven days whatever the circumstances. Money back guarantee excludes postage costs. It is also the student’s responsibility to cover return postage costs. All returns must be sent recorded delivery to our trading address shown on the contact us page. How do I get my work marked? Every student is issued with FREEPOST envelopes for student support. You can then forward your work to the college. Once we receive it we will produce a report and issue a grade relating to that particular assignment. This is then returned to you. All coursework can be submitted to correct any errors made. |