Mystery shopper

£165.40


Level: Certificate

Mystery Shopping is one of the best-kept, yet entirely open, secrets of our generation.  Whenever you go to a shop, hotel, restaurant, petrol station, bank, council building or any other outlet where there are staff who serve you, chances are that someone in the queue you are joining is a mystery shopper. They may look like any other customer but the fundamental difference between you and them is that you are paying money out for the goods you purchase, whilst they are being paid to buy exactly the same things.

Mystery shoppers come in all shapes and sizes and it is precisely this fact that enables you to join in and earn an extra income by doing just what you already do.

Entry requirements: 

There are no previous skills or qualifications required to register for this study programme. 

Support:


All students will be assigned a personal tutor with whom they may correspond with via telephone or email. Details will be in your course study pack.

Duration:

All students have one year to complete this course from date of registration. Average study of 50 hours.

Provided materials:

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

Course syllabus:

Introduction

  • Introduction to the Second Income Series
  • Introduction to Mystery Shopping

Objectives

  • What is a Mystery Shopper?
  • What are the Goals of Mystery Shopping
  • What Makes a Good Mystery Shopper
  • Setting Your Own Objectives

Observation

  • Observation - The Key Skill
  • Developing Powers of Observation

Obligations

  • Self-employment
  • Following a Brief
  • Writing Reports
  • Using Technology

Organisation

  • Getting Organised
  • Organisation on the Move
  • Organisation in the Office

Opportunities

  • Finding Companies
  • Know Your Area
  • Different Types of Mystery Shopping

Ownership

  • Start a Mystery Shopping Company
  • What To Do When Things Go Wrong
  • Getting Started

Assessment method:

This course is completed using continual assessment, allowing your tutor to closely monitor your progress every step of the way. Therefore no examination is required.

Examination:

No examination is necessary

Qualification:
 
Mystery Shopping Certificate

Certificate entitling you to use the letters SAC Cert, after your name.


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