This programme is designed for people who wish to gain a recognised qualification to enable them to begin work or improve their career in Medical Reception and Medical Administration roles. The objectives of the course are to: Develop a broad understanding of the principles of medical administration & reception Learn techniques and good practice for medical administration Develop skills required in all areas of medical and clinical administration Develop specialist knowledge of medical legislation and terminology Prepare for AMSPAR studying qualifications Gain a recognised award from a leading UK awarding body Course fees: £319.00 if paid in full. Pay monthly option: £79 Deposit followed by 6 monthly payments of £50.00. (Total fees of £379.00) Call in for guaranteed payment plan. Entry requirements: There are no previous skills or qualifications required to register for this study programme. Support: All students will be assigned a personal tutor with whom they may correspond with via post or email. Details will be in your course study pack. Duration: All students have one year to complete this course from date of registration. Average study of 60 hours. Provided Materials Your study pack is dispatched in full at the time of enrolment and provides all you need to complete your studies Studyguide Comprehensive study notes for each element of the course Self-assessment activities Assignments Tutor support Assignment marking & feedback Certification Course Syllabus 1: Reception Skills General reception skills Duties of a Medical Receptionist Telephone skills Customer service Making and recording appointments
2: Office Administration Record keeping Communications Time management
3: Technology Typing and keyboard skills Microsoft office software Common medical software
4: Medical Terminology Origins of structure and medical terms Composition of medical words Terminology of body structures, systems, diseases and conditions Titles, professional qualifications and professional bodies Eponyms, acronyms and abbreviations in common use
5: Working with Medicines Drugs awareness Legislation governing medicines Medicines Controlled Drugs Drugs disposal
6: Hygiene The importance of hygiene How to maintain hygiene standards Cleaning for infection control Waste disposal for infection control Health care associated infections
7: Confidentiality The need for confidentiality The legal position Best practice Other legislation associated with record keeping Examination: No examination is necessary Assessment method: This course is completed using continual assessment, allowing your tutor to closely monitor your progress every step of the way. Therefore no examination is required. Qualification: Medical and Clinical Administration Level 3 Award. At the end of this course successful learners will also receive a level 3 NCFE Award certificate of achievement. That means that it is independently accredited at a level of learning equivalent to level 3 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland (in which case GCSE's are at levels 1 and 2 and A Levels are at level 3). Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE. NCFE is the UK's longest established awarding body, recognised as a highly professional and responsive organisation, committed to maintaining excellent customer service and a friendly approach. NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.
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