Travel & Tourism Diploma Course

£285.07

 This course is ideal for any student wishing to deepen their knowledge of the travel & Tourism industry. Students will gain an insight into what its like to work in the various sectors and the opportunities available within this exciting field. Students can choose from the cruise sector and working on a cruise liner or you may want to work in the rapidly expanding airline sector. What about hospitality or hotel management?

Plenty of doors will open for you with the knowledge you will gain from completing this diploma course. You will cover the same syllabus as the certificate course plus a whole lot more.

(Pay monthly on this course: £70.00 deposit followed by 5 monthly payments of £50.00. Call 0800 0131030 for guaranteed set up}

 Entry requirements:

There are no previous skills or qualifications required to register for this study programme.

Support:

All students will be assigned a personal tutor with whom they may correspond with via email. Tutors are assigned upon receipt of your first assignment 

Duration:

All students have one year to complete this course from date of enrolment. Average study of 170 hours.

Provided materials:
  • Course Manual in A4 Folder
  • Pen, Pencil and Ruler
  • Paper
  • Freepost Envelopes
  • Unlimited email support Monday to Friday
  • College Certification

This course comes complete in a college bag for real flexibility

Course syllabus:

 
The syllabus contains 20 units in total.
Units one to four are compulsory units to be completed by all students.
Students can then choose any six of the remaining sixteen units to complete their diploma.

Unit one:
Investigating Travel & Tourism
Know the components of travel and tourism and how they interrelate
Know the roles and responsibilities of travel and tourism within the different sectors
Understand how recent developments have shaped the present day travel industry
Understand the trends and factors affecting the development of travel and tourism

Unit two:
The business of travel and tourism

Know the features of different types of travel and tourism organisations
Be able to complete a cash flow forecast
Plan a travel and tourism project with financial constraints
Understand how a travel and tourism organisation gains competitive advantage to achieve its aims

Unit three:
The UK as a destination

Be able to use sources of reference to provide information on UK destinations
Know the location of the main UK gateways, tourist destinations and geographical features
Understand the appeal of UK destinations
Understand the needs of UK domestic and inbound tourism markets and the way in which the UK meets these needs
Understand key trends and factors affecting the UK inbound and domestic tourism markets.

Unit four:
Customer service in travel and tourism

Know the principles and benefits of good customer service in travel and tourism organisations
Understand how travel and tourism organisations adapt customer service to meet different customer motivations
Be able to demonstrate customer service skills in travel and tourism situations
Be able to demonstrate selling skills appropriate to the ravel and tourism industry

Unit five:
Marketing travel and tourism products and services

Understand the factors affecting marketing in travel and tourism
Know the marketing mix (the four Ps) of a travel and tourism organisation
Be able to conduct a marketing research activity for a travel and tourism organisation
Be able to arrange a promotional campaign for a travel and tourism organisation

Unit six:
Preparing for employment in the travel and tourism industry

Knows about career opportunities in the travel and tourism industry
Know the procedures for recruitment and selection in the travel and tourism industry#
Be able to apply for employment in travel and tourism
Understand the factors that contribute to an effective workplace

Unit seven:
 
The European travel market

Know the key factors of the European travel market
Understand the key factors determining the appeal of leisure destinations in the European travel market
Be able to segment the European travel market by leisure experience
Understand the factors affecting the development of the European travel market

Unit eight:
Long haul travel destinations

Be able to locate major long haul destinations of the world
Understand the nature of long haul travel and the factors which affect customer choices
Understand the features which make long haul destinations appealing to different visitor types
Be able to plan a long haul tour

Unit nine:
Retail and business travel operations

Understand the retail and business travel environments
Understand how advances in technology have affected retail and business travel operation
Understand how retail travel organisations seek to gain competitive advantage
Be able to produce complex itineraries for retail and business travel customers

Unit eleven:
Sustainable tourism development

Understand the impacts of tourism development in selected destinations
Know the roles of the agents involved in sustainable tourism development
Understand how the objectives for sustainable tourism development are put into practice
Understand how the travel and tourism industry supports sustainable tourism development

Unit twenty one:
Work experience in the travel and tourism industry

Know how to prepare for a work experience placement in the travel and tourism industry
Be able to demonstrate the skills, qualities and behaviours needed for effective performance in the workplace
Understand the nature of the chosen work experience organisation
Understand the factors contributing to an effective work experience placement

Unit twenty two:
Residential study visit

Understand the aims and objectives of residential study visits
Be able to produce a suitable proposal for an effective residential study visit
Understand the process of risk assessment
Know the factors that contribute to a successful residential study visit

Unit ten:
Investigating the cruise sector

Understand the development and structure of the cruise sector
Know different types of cruises and the facilities they offer
Be able to select cruises to meet specific customer needs
Know the impacts of cruising on the main cruise areas of the world
Know the employment opportunities in the cruise sector

Unit twelve:
Tour operations

Understand the UK tour operations environment
Know the range of products and services offered by tour operators
Know the functions of tour operating
Be able tom plan and cost a package holiday

Unit fourteen:
Roles and responsibilities of holiday representatives

Know the roles and responsibilities of different categories of holiday representatives
Understand the legal responsibilities of the holiday representative
Understand the importance of health and safety in relation to the role of a holiday representative
Be able to apply social, customer service and selling skills when dealing with transfers, welcome meetings and other situations

Unit sixteen
Events, conferences and exhibitions

Understand the event, conference and exhibition environment in the UK
Know the types of venues utilised for events, conferences and exhibitions
Be able to produce an event, conference or exhibition programme for a give client brief, taking into account significant factors
Be able to prepare costings for an event, conference or exhibition

Unit eighteen
The importance and appeal of UK attractions

Know the products and services provided by different types of visitor attraction
Know the range of and purpose of techniques used for investor interpretation
Understand the appeal of visitor attractions to different types of visitor
Understand the importance of visitor attractions to the popularity and appeal of a UK tourist destination

Unit nineteen:
Hospitality operations in travel and tourism

Understand how hospitality providers meet customer expectations
Be able to plan hospitality provision for a travel and tourism organisation
Understand the factors affecting hospitality operations in travel and tourism

Unit twenty four:
Handling air passengers

Know the options available to customers when travelling to and from airports
Understand the process of embarkation and the roles of airport and airline staff
Know the facilities and services available to passengers during flight
Know the airport and airline services and facilities during the disembarkation process

Unit twenty six:
Current issues in travel and tourism

Understand the methods that can be used to research a current issue affecting the travel and tourism industry
Be able to conduct research into a current issue affecting the travel and tourism industry, using appropriate resources
Be able to communicate findings on a travel and tourism issue using appropriate media and conventions
Understand the impacts of a current issue on the travel and tourism industry


Examination:

No examination is necessary

Assessment method:

This course is completed using continual assessment, allowing your tutor to closely monitor your progress every step of the way. Therefore no examination is required.

Qualification: 

Diploma in Travel and Tourism issued by the UK Open College

Once completed successfully each student will receive their Diploma from the college proving their skills and knowledge in this rewarding field. Add this to your completed folder of courswork and impress any potential employer. Your Diploma will give you the self belief and confidence to progress further with your studies or help make inroads to getting that job you have always wanted.


 

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