Counselling Skills Level 2 Certificate (RQF)


TQUK Level 2 Certificate
in Counselling Skills (RQF)

This knowledge based nationally recognised qualification is aimed at developing the learners knowledge and understanding of counselling before progressing onto further studies and training.
Leaners will learn the basics of counselling, the introduction to counselling theories including diversity and ethics in the use of counselling. This course provides an ideal platform for complete novices to enter the field of counselling. 

Qualification: Counselling Skills 
Accredited: Yes,
RQF Recognised: Yes at level 2
Awarding Body: Training Qualifications UK (TQUK)
Start Date: Anytime - We enrol 365 days a year
Duration: Flexible - Approx 160 Hours - 12 Months Max Support
Credit Value: 16

4 Tutor marked assignments to complete.

Counselling Skills Level 2 Certificate (RQF)

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Course Fee: Starting at: £239.00

One of the biggest concerns for any potential student is the financial commitment involved. UK Open College recognise this and have implemented a pay as you study plan to assist students in spreading any fees involved with their course over a manageable period of time. Students are able to pay a deposit upon enrolment followed by a monthly repayment over a set period of time.

We would encourage students to view any related fees as an investment in their future. The majority of investments will provide a rewarding return over a set period of time. Once qualified and in employment students can expect a fantastic return on their investment year after year.

We offer all UK Based students guaranteed acceptance onto this scheme* upon completion of a signed student agreement. Shortly after paying your deposit our accounts department will contact you direct via telephone to gather the required information to complete the agreement. Once received we will forward a digital document via email for your signature. 

*Contact details, employment details and valid UK bank details with the ability to set up direct debit are required for all students applying for our pay as you study plan. If students are unable to provide this information any application may be declined. 

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Know what core counselling skills are
Know how to establish a helping relationship
Be able to use core counselling skills in a helping relationship
Know how to conclude a helping interaction

Know how to develop self understanding
Know personal qualities relevent to the helping roles
Know how to meet own support needs
Know how self reflection contributes to personal development

Know elements of counselling theories
Know the significance of counselling theory

Know how an ethical framework relates to the use of counselling skills
Know what discrimination means
Understand about anti-discriminatory practice

Students looking to enrol onto this course should meet the following criteria:

Be aged 16 Years or above
Possess a solid knowledge of the english language
Have access to a PC and the internet for the duration of the whole course
Basic computer skills: e.g Word processing, emailing, uploading documents etc
Have a genuine desire to succeed

For one of the tasks within this course learners will be asked to demonstrate "How to use Core Counselling Skills" in a helping relationship. This will require observing by an appropriate witness who has training, experience and knowledge in relation to counselling skills. This can be a counsellor, manager or mentor. Your witness is required to observe you and complete a witness statement to verify. 

Suitable witness must hold 1 of the below.

A counselling or interpersonal skills course at Level 1
A completed or partially completed counselling course at Level 2
A completed counselling skills unit as part of a larger qualification at Level 2 or above
A short course about counselling skills (e.g, a workshop day where there was training and practice of counselling skills.
A short CPD course in counselling skills

Learners not yet in a role where you can demonstrate live counselling skills may use a Realistic Working Environment (RWE).  Learners can demonstrate skills in a simulation exrecise (Role Play).

TQUK Level 2 Certificate - Counselling Skills

Qualification ref:  601/7815/2

Credit value: 16
Awarding body: Training Qualifications (TQUK)

This course provides successful students with a qualification from TQUK, listed on the RQF database. TQUK is recognised as an awarding organisation by the qualification regulators for England, Wales and Northern Ireland, who are: the office of the qualifications and examinations regulator (Ofqual) in England, the Welsh Government and the council for curriculum, examinations and assessment (CCA) in Northern Ireland. 

TQUK are one of the fastest growing awarding bodies in the UK.  TQUK offer students the opportunity of gaining a fully recognised qualification suitable for further employment or higher education. 

Receipt of Certification: Certification is awarded by TQUK and can take up to 12 weeks to be received afer completion of your studies. All certification will be delivered to students direct at their home address. UK Open College have no control over delivery of certification awarded by the external awarding bodies. Any outstanding fees are payable before certification is issued. 

Course duration will vary dependant on student commitment, effort and ability. Overall guided learning hours are approx 160. This should be used as a guideline only and completion times will vary hugely.We would encourage students to seriously consider how they plan to complete their chosen course prior to enrolment. Students should think about how they are going to study, where they are going to study and how often. Be realistic!

Speak to family members and help them to understand what you are trying to achieve, explain you may require peace and space to study at certain times. The more you involve them the more likely you are to get them on your side.

Students are reminded that the time in which they complete is purely down to them as an individual. Completion can be as quickly or as slowly as you wish within the 12 month tuition period. If you require additional time an extension may be available. Extensions are arranged at an additional cost as and when needed.


The course is provided in two different formats. 

Online: Access our premium online cloud based learning system where you are able to access all of your course lessons, assignments and tutor correspondence in one place. Access your course information on any device from anywhere in the world with an internet signal. Whichever way you choose to study is up to you.!


If you prefer, you can receive a paper copy of the course lessons instead? Make your notes and scribbles on the course books. They are yours to keep! 

Please note: Whichever format you prefer, all Learners will be still required to complete the assignments online via our learning platform.

We cannot accept assignments via post or email for this course. 

All students on this course will be registered to a personal tutor for 12 months who is contactable via email. We also have a team of dedicated advisors to help and advise with any course related queries. The tutors role is to help and support students for the entire duration of their studies. Please remember our tutors are here to help. Never be embarrassed to ask for help.

This course is completed using continual assessment, allowing your tutor to closely monitor your progress every step of the way. Therefore no examination is required. Students will be required to submit a series of assignments throughout their course direct to their assigned tutor. Tutor details will be contained within your study pack. 

Students should understand that part of any study programme requires an element of research on their part. As technology moves forward at a rapid pace a visit to the local library is no longer the chosen method of accessing information. Students are also expected to use the internet for research purposes and can expect to be referred to various blogs and websites such as You Tube and Google amongst other specific websites relating to their chosen subject. Tutors will not give you the answers to complete your assignments.

Students can expect to receive feedback on submitted assignments within 7 days. However we expect delays on this timescale  during holiday periods e.g Summer holidays July/August, bank holidays and xmas. We appreciate your patience during these periods.


In order to help students with the terms and conditions of their enrolment we have tried to keep things simple and easy to understand. No jargon or small print. Our full terms and conditions can be viewed here.

In our experience the main and most important part of these terms for our students is the cancellation & returns policy. So let’s explain these clearly to avoid any misunderstanding.

Firstly, we would request that students check the course syllabus and content immediately upon receipt. This is vitally important. Please ensure that any qualification awarded at the end of your course meets your needs. If in doubt call us on 0121 288 0181 to check before you enrol.

If for any reason you wish to cancel and return your course to us for a refund you are welcome to do so as long as you notify us within 14 days of receipt at the delivery address. Please email stating your name, address, invoice number requesting to cancel. We will then respond to you with further instruction. If you have received a hard copy of your course you will be required to return this at your own cost via courier/recorded delivery before a full refund will be issued. If you have paid a deposit and signed a student agreement, you will be charged a £30 cancellation fee. This will be deducted from any deposit paid in addition to any postage charges incurred by us.

All returns must remain unused and in resalable condition. This complies with distance selling regulations. All students are welcome to return their course to us for any reason as long as we have been notified within the 14 days as above. Unfortunately, if notification to cancel is received outside of this period your request for a refund will be declined. This does not affect your statutory rights

Please call our accounts team direct on 0121 288 0181 if you have any questions regarding our cancellation and returns policy. It will only cost you a phone call

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