Medical Secretary Award Level 3 Course


Online Medical Secretary home study course. Interested in finding out what it takes to become a medical secretary? If so, then this could be the perfect course for you. This course has been developed to provide students with a thorough insight into the role and duties expected of a medical or clinical secretary. This course will also cover the legal and confidential aspects of working within the NHS.

This course is ideal for those students looking to or interested in pursuing a career working in the medical field. Students will gain an in depth knowledge of what's required to take up the role as a medical secretary.

Qualification: Medical Secretary Award
Accredited: Yes
QCF Recognised: No, Equivalent level of learning at level 3 
Awarding Body: TQUK - Training Qualifications UK
Start Date: Anytime - We enrol 365 days a year
Duration: Flexible - Approx 200 Hours - 12 Months Max Support
Credit Value: Not Applicable

10 modules to complete as below


Medical Secretary Award Level 3 Course

Medical Secretary Award Level 3 Course

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Course Fee: Starting at: £359.00


​​One of the biggest concerns for any potential student is the financial commitment involved. UK Open College recognise this and have implemented a pay as you study plan to assist students in spreading any fees involved with their course over a manageable period of time. Students are able to pay a deposit upon enrolment followed by a monthly repayment over a set period of time.

We would encourage students to view any related fees as an investment in their future. The majority of investments will provide a rewarding return over a set period of time. Once qualified and in employment students can expect a fantastic return on their investment year after year.

We offer all UK Based students guaranteed acceptance onto this scheme* upon completion of a signed student agreement. Shortly after paying your deposit our accounts department will contact you direct via telephone to gather the required information to complete the agreement. Once received we will forward a digital document via email for your signature. 

*Contact details, employment details and valid UK bank details with the ability to set up direct debit are required for all students applying for our pay as you study plan. If students are unable to provide this information any application may be declined. 

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Course Format





Learn how to greet patients in a professional manner
Use successful questioning techniques to correlate the patient’s information
Understand how to maintain a professional image
Analyse ways of updating patients information
Learn how to make appointments
Understand how to use the telephone and the importance of telephone etiquette.

 

Gain an understanding of the importance of good organisation skills
Learn how to handle data and manage patients’ records
Understand the importance of customer services
Study how to use written and verbal communications
Demonstrate how to liaise with other members of the medical profession
Calculate how to control productivity.

Understand the need for patient confidentiality
Learn about data protection
Investigate when the rule of confidentiality can be lifted.

The importance of good hygiene within the medical profession
Gain an understanding of the correct procedures of hand washing
Investigate the prevention of cross-contamination
Conclude how to control MRSA through cleaning
Identify the risks of other healthcare-associated infections.

Understanding the composition of the most common medical terms used
Interpreting the terminology that is used to describe certain conditions
Gaining an understanding of the abbreviated medical words
Comparing the recognised qualifications in relation to the medical subject.

Understand the different systems of the human body
Identify what each system consists of
Evaluate the female reproductive system
Evaluate the male reproductive system.

Understanding the different types of medication that are prescribed for the most common illnesses
Analysing substance abuse and why people abuse drugs
Interpreting the disposal of drugs and medical equipment
Learning the importance of prevention of illegal drug use.

Gain an understanding of the NHS structure and how it affects their role
Understand the differences between primary and secondary care
Learn what is meant by community-based social care
Investigate personal development in the workplace
Evaluate health and safety risks and rules.

Knowledge on the UK health structure
Understanding of what consists of the healthcare team
Evaluate mental health legislations
Discuss workplace legislations
Demonstrate understanding of protection of patients’ rights.

The ability to touch-type
Understanding of the keyboard and what all of the keys represent
Knowledge in how to demonstrate how to collate patient information and store data
An understanding of medical software.


Students looking to enrol onto this course should meet the following criteria:

Be aged 16 Years or above
Possess a solid knowledge of the english language
Have access to a PC and the internet for the duration of the whole course
Basic computer skills: e.g Word processing, emailing, uploading documents etc
Have a genuine desire to succeed

TQUK - Level 3 Medical Secretary Award

Successful candidates will receive a certificate of achievement from TQUK. This course has been endorsed through the Training Qualifications UK endorsement scheme. The course content and depth of study required have been benchmarked against Level 3 on the Qualification Credit Framework (QCF).

Training Qualifications UK (TQUK) is Regulated as an Awarding Organisation by Ofqual, the qualification regulators for England, Wales & Northern Ireland. Endorsed programmes are designed to give formal recognition to courses in a wide range of subjects that fall outside the QCF. These are not  QCF recognised qualifications; on successful graduation from the course you will receive a Training Qualifications UK Certificate of Achievement. 

Endorsed courses are ideal for professionals required to demonstrate commitment to CPD (Continuous Professional Development), and for those wanting to gain specialist knowledge of a particular subject.

Receipt of Certification: Certification is awarded by Training Qualifications UK and can take up to 12 weeks to be received after completion of your studies. All certification will be delivered to students direct at their home address. UK Open College have no control over delivery of certification awarded by the external awarding bodies. Any outstanding fees are payable before certification is issued. 


Course duration will vary dependant on student commitment, effort and ability. Overall guided learning hours are approx 200. This should be used as a guideline only and completion times will vary hugely.We would encourage students to serioulsy consider how they plan to complete their chosen course prior to enrolment. Students should think about how they are going to study, where they are going to study and how often. Be realistic!

Speak to family members and help them to understand what you are trying to acheive, explain you may require peace and space to study at certain times. The more you involve them the more likey you are to get them on your side.

Students are reminded that the time in which they complete is purely down to them as an individual. Completion can be as quickly or as slowly as you wish within the 12 month tuition period. If you require additional time an extension may be available. Extensions are arranged at an additional cost as and when needed.

 


This course is supplied in paper format and will be delivered direct to your chosen address. Students are able to complete their course assignments using a word processing programme and email them direct to the tutor. Once received tutors will reply to you direct. We do not accept course assignments via post.

Students can normally expect to receive delivery of their course materials via courier within 3 working days of enrolment being received. However we would ask you to allow 7 working days


All students on this course will be registered to a personal tutor for 12 months who is contactable via email. We also have a team of dedicated advisors to help and advise with any course related queries. The tutors role is to help and support students for the entire duration of their studies. Please remember our tutors are here to help. Never be embarrassed to ask for help.

This course is completed using continual assessment, allowing your tutor to closely monitor your progress every step of the way. Therefore no examination is required. Students will be required to submit a series of assignments throughout their course direct to their assigned tutor. Tutor details will be contained within your study pack. 

Students should understand that part of any study programme requires an element of research on their part. As technology moves forward at a rapid pace a visit to the local library is no longer the chosen method of accessing information. Students are also expected to use the internet for research purposes and can expect to be referred to various blogs and websites such as You Tube and Google amongst other specific websites relating to their chosen subject. Tutors will not give you the answers to complete your assignments.

Students can expect to receive feedback on submitted assignments within 7 days. However we expect delays on this timescale  during holiday periods e.g Summer holidays July/August, bank holidays and xmas. We appreciate your patience during these periods.

In order to help students with the terms and conditions of their enrolment we have tried to keep things simple and easy to understand. No jargon or small print. Our full terms and conditions can be viewed here.

In our experience the main and most important part of these terms for our students is the cancellation & returns policy. So letís explain these clearly to avoid any misunderstanding.

Firstly, we would request that students check the course syllabus and content immediately upon receipt. This is vitally important. Please ensure that any qualification awarded at the end of your course meets your needs. If in doubt call us on 0121 288 0181 to check before you enrol.

If for any reason you wish to cancel and return your course to us for a refund you are welcome to do so as long as you notify us within 14 days of receipt at the delivery address. Please email accounts@ukopencollege.co.uk stating your name, address, invoice number requesting to cancel. We will then respond to you with further instruction. If you have received a hard copy of your course you will be required to return this at your own cost via courier/recorded delivery before a full refund will be issued. If you have paid a deposit and signed a student agreement, you will be charged a £30 cancellation fee. This will be deducted from any deposit paid in addition to any postage charges incurred by us.

All returns must remain unused and in resalable condition. This complies with distance selling regulations. All students are welcome to return their course to us for any reason as long as we have been notified within the 14 days as above. Unfortunately, if notification to cancel is received outside of this period your request for a refund will be declined. This does not affect your statutory rights

Please call our accounts team direct on 0121 288 0181 if you have any questions regarding our cancellation and returns policy. It will only cost you a phone call

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