Support Work in Schools Level 2 Award (RQF)

Support Work in Schools Level 2 Award

This support work in schools level 2 course is a knowledge based qualification suitable for all support staff roles in schools, including site staff, administrators etc as well as those who work directly with children and young people. It seeks to develop the knowledge and understanding that all those working in a school setting will need and covers areas such as safeguarding, communication and understanding the school context.

As it's a knowledge based qualification, it can be taken by learners not yet employed in a school, as well as providing initial training/induction for those new in post. This course provides students with the perfect opportunity to gain a recognised qualification in the child care sector without the need for placement work. 

Tutorial support by telephone is provided on this course.

Qualification: Level 2 Award in Support Work in Schools
Accredited: Yes
School recognised: Yes 
RQF Recognised: Yes at level 2
Awarding Body: Training Qualifications UK (TQUK)
Start Date: Anytime - We enrol 365 days a year
Duration:  Approx 6 months - 12 Months Support included - Extendable for 6 Months
Credit Value: 12
 


Support Work in Schools Level 2 Award (RQF)


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Course Fee: Starting at: £239.00

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One of the biggest concerns for any potential student is the financial commitment involved. UK Open College recognise this and have implemented a pay as you study plan to assist students in spreading any fees involved with their course over a manageable period of time. Students are able to pay a deposit upon enrolment followed by a monthly repayment over a set period of time.

We would encourage students to view any related fees as an investment in their future. The majority of investments will provide a rewarding return over a set period of time. Once qualified and in employment students can expect a fantastic return on their investment year after year.

We offer all UK Based students guaranteed acceptance onto this scheme* upon completion of a signed student agreement. Shortly after paying your deposit our accounts department will contact you direct via telephone to gather the required information to complete the agreement. Once received we will forward a digital document via email for your signature. 

*Contact details, employment details and valid UK bank details with the ability to set up direct debit are required for all students applying for our pay as you study plan. If students are unable to provide this information any application may be declined. 

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Course Format





Know the main stages of child and young person development
Understand the kinds of influences that affect children and young people’s development 
Understand the potential effects of transitions on children and young people’s development 

Know about the legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people including e-safety 
Know what to do when children or young people are ill or injured, including emergency procedures 
Know how to respond to evidence or concerns that a child or young person has been abused, harmed or bullied 

Know how to interact with and respond to children and young people
How to interact with and respond to adults
Know how to communicate with children, young people and adults
Know how to communicate with children, young people and adults 
Know about current legislation, policies and procedures for confidentiality and sharing information, including data protection 

Understand the importance of promoting equality and diversity in work with children and young people 
Understand the impact of prejudice and discrimination on children and young people 
Understand inclusion and inclusive practices in work with children and young people 

Know the different types of schools in the education sector
Know how schools are organised in terms of roles and responsibilities 
Understand how schools uphold their aims and values 
Know about the laws and codes of practice that affect work in schools 
Know about the range and purpose of school policies and procedures 
Know about the wider context in which schools operate


Students looking to enrol onto this course should meet the following criteria:

Be aged 16 Years or above
Possess a solid knowledge of the English language
Have access to a PC and the internet for the duration of the whole course
Basic computer skills: e.g. Word processing, emailing, uploading documents etc
Have a genuine desire to succeed

Students do not require a placement to complete this course. 


Level 2 Award in Support Work in Schools

Qualification ref:  6
01/4020/3
Credit value: 12
Awarding body: Training Qualificatons UK (TQUK)

This course provides successful students with a qualification from TQUK, listed on the RQF (qualifications and credit framework) database. TQUK is recognised as an awarding organisation by the qualification regulators for England, Wales and Northern Ireland, who are: the office of the qualifications and examinations regulator (Ofqual) in England, the Welsh Government and the council for curriculum, examinations and assessment (CCA) in Northern Ireland. 

Receipt of Certification: Certification is awarded by TQUK and can take up to 12 weeks to be received afer completion of your studies. All certification will be delivered to students direct at their home address. UK Open College have no control over delivery of certification awarded by the external awarding bodies. Any outstanding fees are payable before certification is issued. 


Course duration will vary dependant on student commitment, effort and ability. Overall guided learning hours are Approx 120. Students should allow approx 5 months to complete. This should be used as a guideline only and completion times will vary hugely. 

We would encourage students to seriously consider how they plan to complete their chosen course prior to enrolment. Students should think about how they are going to study, where they are going to study and how often. Be realistic!

Speak to family members and help them to understand what you are trying to achieve, explain you may require peace and space to study at certain times. The more you involve them the more likely you are to get them on your side.

Students are reminded that the time in which they complete is purely down to them as an individual. If you require additional time an extension may be available as long as you have completed a minimum 50% of the assignments. Extensions are arranged at an additional cost as and when needed.


This course is supplied in paper format and will be delivered direct to your chosen address. Students are able to complete their course assignments using a word processing programme and email them direct to the tutor. Once received tutors will reply to you direct. We do not accept course assignments via post.

Students can normally expect to receive delivery of their course materials via courier within 3 working days of enrolment being received. However we would ask you to allow 7 working days.


All students on this course will be registered to a personal tutor for 12 months who is contactable via email. We also have a team of dedicated advisors to help and advise with any course related queries via telephone. The tutor and support teams role is to help and support students for the entire duration of their studies. Please remember we are here to help. Never be embarrassed to ask for help.

This course is completed using continual assessment, allowing your tutor to closely monitor your progress every step of the way. Therefore no examination is required. Students will be required to submit a series of assignments throughout their course direct to their assigned tutor. Tutor details will be contained within your study pack. 

Students should understand that part of any study programme requires an element of research on their part. As technology moves forward at a rapid pace a visit to the local library is no longer the chosen method of accessing information. Students are also expected to use the internet for research purposes and can expect to be referred to various blogs and websites such as You Tube and Google amongst other specific websites relating to their chosen subject. Tutors will not give you the answers to complete your assignments.

Students can expect to receive feedback on submitted assignments within 7 days. However we expect delays on this time scale  during holiday periods e.g. Summer holidays July/August, bank holidays and Xmas. We appreciate your patience during these periods.

In order to help students with the terms and conditions of their enrolment we have tried to keep things simple and easy to understand. No jargon or small print. Our full terms and conditions can be viewed here.

In our experience the main and most important part of these terms for our students is the cancellation & returns policy. So let’s explain these clearly to avoid any misunderstanding.

Firstly, we would request that students check the course syllabus and content immediately upon receipt. This is vitally important. Please ensure that any qualification awarded at the end of your course meets your needs. If in doubt call us on 0121 288 0181 to check before you enrol.

If for any reason you wish to cancel and return your course to us for a refund you are welcome to do so as long as you notify us within 14 days of receipt at the delivery address. Please email accounts@ukopencollege.co.uk stating your name, address, invoice number requesting to cancel. We will then respond to you with further instruction. If you have received a hard copy of your course you will be required to return this at your own cost via courier/recorded delivery before a full refund will be issued. If you have paid a deposit and signed a student agreement, you will be charged a £30 cancellation fee. This will be deducted from any deposit paid in addition to any postage charges incurred by us.

All returns must remain unused and in resalable condition. This complies with distance selling regulations. All students are welcome to return their course to us for any reason as long as we have been notified within the 14 days as above. Unfortunately, if notification to cancel is received outside of this period your request for a refund will be declined. This does not affect your statutory rights

Please call our accounts team direct on 0121 288 0181 if you have any questions regarding our cancellation and returns policy. It will only cost you a phone call

Reviews For Support Work in Schools Level 2 Award (RQF)


Date Added: 11/01/2015 by Trina Damanski
5 Out Of 5 Stars
This is one of two courses i have enrolled onto with UK Open College the other being a short CPD cou...
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Date Added: 01/06/2014 by Kirsty Maxwell
4 Out Of 5 Stars
A Nice friendly service. Cheers to the guys at open college
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Date Added: 30/06/2014 by Kayleigh Watts
4 Out Of 5 Stars
I work in a school office as an administrator and wanted to complete a course that would support and...
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Date Added: 04/06/2015 by Meena Beghal
1 Out Of 5 Stars
I enroll at this college last year and not had time to do the course. Now the college is saying i ne...
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